Bitmora is an exchange platform having main values of community outreach, public awareness, and leadership. This platform is dedicated to creating an exceptional team of customer support. It promises to offer the most amazing customer support to its clients around the globe and is working on to approach them through multiple means. One of the ways is the ticket system. The platform offers to provide a ticket response within a period of 12 hours or less.
Any person can easily access the system of ticket support through the website of Bitmora. Additionally, this system is run by the team of this company and not by third party individuals. The other way through which this platform reaches out to its clients is the calling system. The phone lines of Bitmora will be open on its beta platform. You can directly get connected to the right agent on the call menu of the company.
Bitmora is going to appoint the right type of support agents and they will provide training to them instead of outsourcing it to some other agencies. The telephone lines of this company will remain open during the business hours of the United States of America. Moreover, this company is going to provide media inquiries and a separate form to contact on their website.
Furthermore, they offer application program interface connections to authorize developers to develop applications that can send or hookup information from this exchange platform. In order to create the best experiences for the users, this platform is going to give offers, like stop market, limit, hidden, reserve, stop limit, trailing limit, margin trading, and trailing stop.
The exchange platform of Bitmora is going to be constructed on a database, which will be custom-embedded and linked to a platform of the distributed ledger. It will be developed in such a manner that it enables the checking of errors in order to aim a number of volumes for redundancy.
This platform has a capacity to handle more than one million orders because of its matching designs of engines. Moreover, Bitmora is going to use OMS (Order Management Systems) for better performance. OMS will not just handle the orders but it is also going to scale them as per the required size. The load balancers hired by this company are going to manage the excess flow to the gateway that handles application programs and the user interface.
The vigorous system of risk management of Bitmora executes orders and runs the management. It also executes a variety of controls and limits for the orders. As exchange volumes are reaching unbelievable heights nowadays, this platform has recognized that there is a requirement to handle the customer requests, along with the volume of any particular size.
Bitmora can introduce steady implementation systems by equally separating the volume into the Order Management Systems. For instance, if there are around 100,000 clients, then this platform is going to make use of 10 order management systems. If you want to know more details about Bitmora, then visit its Twitter handle.